Covid-19 Information




Covid-19 Customer Terms & Conditions

Groups of 6

Customers can only book up to a maximum of 6 tickets (including all ages) for their visit to the zoo.  Exemptions apply only if everyone in your group live together in the same household or are part of a support bubble from ONE other household.  No more than two households will be permitted on the same booking.  This may be questioned upon entry.

Face masks and coverings

Customers must wear face masks or coverings in all our indoor exhibits and the gift shop, unless you are exempt for medical reasons or under the age of 11.

One way route system

All customers must follow the one way system around the zoo and remain socially distanced from other visitors.

Please tick below to confirm you have understood and followed these terms and conditions.  You will be refused entry if found to have provided misinformation either intentionally or accidentally and no refund will be given.