When booking tickets online for zoo admission, encounters, experiences, and any other event please read the following booking information:
Booking Information
- Payment is required at the time of booking.
- Tickets are only valid for the date booked.
With a zoo admission ticket you can enter the zoo from 10.30am until one hour before closing time and it is a day pass so you can come and go from the zoo.
For an encounter, experience or other event please see relevant page for entry time details.
- No refunds are given for any online purchases. Once an online purchase has been made no refunds are given.
- Bookings can be transferred to another date when a minimum of 72 hours notice is provided and subject to availability. To request a transfer please email info@wilddiscovery.co.uk with your booking reference number and preferred new date.
- Annual pass holders will be asked to show their valid pass upon zoo entry.
If you have any questions please call 01772 673836 during opening hours or email info@wilddiscovery.co.uk.