Covid-19 Information


Animal Encounter Booking Terms


Important Customer Message

If any participants experience any visual/hearing/mobility impairments or have any learning difficulties/disabilities or suffer from an autoimmune disease you must call us on 01772 673836 to discuss prior to making a booking to ensure we can provide you with a full and safe encounter/experience.

Each person taking part in an animal experience must complete a Health & Safety Declaration Form to confirm their booking.

Without a completed Declaration Form for each participant the experience may not go ahead. 

The Declaration Form will be sent to you with your ticket booking confirmation email.