Covid-19 Safety Measures
The following safety measures are currently in place to help keep our staff, visitors and animals as safe as possible:
- Face masks/coverings are now complusory in all our indoor areas (unless exempt).
- The Bat House will be closed until further notice.
- Visitor numbers remain reduced. Therefore it is advised that you pre book your tickets here (particulary for weekends and school holidays) www.wilddiscovery.co.uk before visiting. This includes annual pass holders and infants (under 2 years). You book for an arrival time to enter the zoo, this is a 30 minute arrival period. This enables us to stagger arrivals to manage the one way system. If you arrive without a booking, we cannot guarantee you will be able to visit if we have reached our maximum visitor numbers for that arrival time/day.
- Safety screens and hand sanitisers remain installed around the zoo.
- Visitors will be encouraged to follow the one-way system around the zoo.
- We encourage you to keep a safe distance from other families and groups when walking around the zoo, and please be patient.
- If you or anyone in your group is feeling unwell with symptoms of Covid-19 please save your visit for another day.
Booking Information
- Payment is required at the time of booking.
- No refunds are given for online purchases. Transfer to another date is possible, subject to availability by emailing info@wilddiscovery.co.uk with your booking reference number and preferred new date, with a minimum of 72 hours notice.
- Annual pass holders will be asked to show their valid pass.
If you have any questions please call 01772 673836 during opening hours or email info@wilddiscovery.co.uk.
